Tobacco POS Resources
Guides, comparisons, pricing, setup help, billing, troubleshooting, and product updates — everything for your tobacco shop, cigar lounge, or smoke shop in one place.
Buying Guides
Ultimate Guide to Choosing a Tobacco POS
Complete guide covering features, pricing, compliance, and avoiding the Square/Clover shutdown trap. 15-minute read.
Read Guide →How to Choose the Right POS
Step-by-step evaluation framework. Test multi-pack scenarios, avoid shutdown risk, calculate real costs. 10-minute read.
Read Guide →Cigar Inventory Management Guide
How to manage multi-pack cigar inventory, track humidor stock, and keep counts accurate across singles, packs, and boxes.
Read Guide →The Processing Transparency Problem
Why most POS companies hide their real credit card processing rates — and how to see what you actually pay.
Read Guide →T-Mobile SMS Fines Explained
New carrier non-compliance fees for text marketing and what tobacco retailers must do to stay compliant.
Read Guide →Frequently Asked Questions
Common questions about pricing, features, setup, support, compliance, and more. Quick answers to help you decide.
Read Guide →POS System Comparisons
Master Comparisons
Individual System Comparisons
Pricing & Costs
TORO POS Pricing
Complete pricing breakdown: software, processing, hardware. See how fee pass-through can eliminate processing costs entirely.
View →Pricing Comparison
Real 3-year total costs for TORO, Square, Clover, Lightspeed and more. See what you'll actually pay.
View →Industry Average Rates
How we calculate processing rate averages when competitors won't publish theirs. Full methodology.
View →Billing & Payments
Pay an invoice, set up Auto Pay, and manage your TORO billing.
Pay Your Invoice
Make a one-time payment by ACH or credit card.
Auto Pay Setup
Enroll in automatic monthly payments during onboarding.
Initial Payment
First payment page for new TORO customers.
Invoices
How TORO invoicing and billing works.
Eliminate Credit Card Fees
How fee pass-through removes your processing costs.
Credit Card Setup
Pre-call checklist to get card processing ready.
Test a Credit Card Transaction
Send a test sale to your terminal from PayaConnect in four steps.
Nuvo Merchant Services
Payment processing onboarding with Nuvo.
Hardware & Setup
Get your computers, printers, scanners, and terminals up and running.
Hardware Requirements
Recommended computers, scanners, printers, and cash drawers.
Getting Started
Your roadmap from signup to go-live day.
Hardware Setup Guide
Per-device setup: printers, scanners, drawers, and terminals.
TSC TE 200 Label Printer
Driver install and thermal-mode setup steps.
TORO Computer Specs
Recommended computer specs and options.
Order Gift Cards
Custom branded gift cards with bulk pricing.
Support & Troubleshooting
Fix common issues, set up remote support, and reach the TORO team fast.
Support Center
All TORO support options in one place.
Troubleshooting
Step-by-step fixes for common hardware and software issues.
Update Database IP Address
Fix a secondary station that won't connect to the main station.
Internet Issues — Offline Mode
Put TORO into offline mode when your internet or TORO Cloud is down.
Printer Missing Error
Step-by-step fixes when TORO cannot find your receipt printer.
Keep Your Computer Updated
TORO, Intel NUC, and Windows updates to run twice a week.
TORO Sync Tool
Auto-start the Sync Tool and set the NUC to power back on after an outage.
Stop Windows From Sleeping
Keep a station awake so it keeps syncing and never drops the card terminal.
Full Store Inventory
The full process for counting your entire store in TORO.
Remote Access Setup
Let TORO support securely connect to your station.
Chrome Remote Desktop
Set up Google Chrome Remote Desktop for support.
TeamViewer Setup
Download TeamViewer and share your connection ID.
Paya Move 5000 — WiFi
WiFi network setup for the Paya Move 5000 terminal.
Paya All Lane — Ethernet
Ethernet setup for the Paya All Lane terminal.
Paya Credit Card Issues
Troubleshoot common Paya terminal problems.
Mailchimp Integration Setup
Connect TORO to Mailchimp: API key, Audience ID, and merge-field config.
Book a Support Call
Schedule a one-on-one support session.
Support via WhatsApp
Get help and onboarding through WhatsApp.
Documentation & Updates
The full manual, plus every product update and release note.
TORO POS Manual
Full documentation for every feature in TORO.
Updates & Blog
Latest news, buying guides, and product updates.
Release Notes
Every TORO version and what shipped, newest first.
Video Demos
Watch TORO in action — guided product walkthroughs.
TORO Insight
See your store from anywhere with the remote dashboard.
TORO Telephone
One store number that rings every phone on the floor at once.
What Makes a Good Tobacco POS?
Not all POS systems are created equal. Here's what you actually need:
Multi-Pack Inventory
Sell cigars by stick/pack/box — inventory auto-adjusts
Tobacco-Safe Processing
No risk of account shutdowns like Square/Clover
Mandatory Age Verification
Protect your license with non-bypassable ID checks
Tobacco Expert Support
Help from people who understand your business
Ready to See TORO in Action?
Schedule a personalized demo and see why 85+ tobacco shops choose TORO.